customer satisfaction

The Impact Of Outsourcing Customer Support On Customer Satisfaction

According to the Deloitte Global Outsourcing Survey for 2022, companies outsource for several reasons. 57% of businesses outsource functions to save costs, while 51% go this route to access expertise. Nowhere on the list does any company mention improving customer satisfaction, and that is a little concerning. After all, outsourcing can have a significant effect […]

sunit
26 April, 2023
0 Comments
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Business

How to increase Customer satisfaction?

If you are building a business in the service industry, you are definitely dealing with people every single day. And the level of their content is becoming your primary concern. Of course, all of us have heard the phrase “the customer is always right”, but how does this work in reality? How to keep your […]

buddy
31 March, 2020
0 Comments
10 Views

Blogging Internet Miscellaneous

Explaining The Minimal Viable Product

Many software developers are painfully aware of what a minimum viable product (MVP) entails. Forbes defines the MVP as an early version of the final bit of software, with basic features to catch the eye of investors, but with enough background to allow for feedback which fuels future development. In the realm of software development, […]