customer care – Techno FAQ

When Customer Loyalty Is Bad For Business

Customer loyalty is declining. The rise of the Internet and online shopping means that customers can more easily find new deals and are less inclined to stick with one brand through thick and thin. Companies have naturally reacted with alarm and experiment with all sorts of ways to keep customer loyalty, whether in the form […]

framestr
11 February, 2020
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Business

Technology And Telecommunications Go Hand In Hand

Introduction All that helping men in their daily lives is termed as “Technology” or we can say the methods and systems applied to achieve some ease. The use of this technology has made the businesses and many other walks of life uncomplicated. Therefore it would be wrong to say that technology has no involvement in […]

bibhuranjan
6 February, 2020
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10 Views

Networking

10 cool Gadgets for call center entrepreneur

My most probably asked question is, what are the basic necessary technology to start a call center business and then transform for a never ending business setup with best ever customer service? The answer I got from many others is, the call center gadgets we are using in our business, selection of that depend on […]