Techno FAQ

Apps

6 Customer Survey Creation Tools for 2022

Do you know how fast food chains like Popeyes ask for feedback from customers? They normally use customer survey tools. As a business person, customer survey tools allow you to easily create online surveys, polls, quizzes, and other web forms. Then, you can distribute them to your customers to conduct market research or ask for […]

  • guest
  • 4 December, 2021
  • 0 Comments
  • 14 Views
Networking

How Outbound Call Centers Can Ensure Enriching Customer Experience

Businesses around the globe are having difficult times to meet the ever-changing expectations of millennials.  Their marketing strategies and policies often fail to please target audience and customers, and as a result, they often fail to procure desired sales outcomes.  Therefore, most businesses nowadays are acquiring outbound call center services which help them in launching […]

  • guest
  • 12 July, 2020
  • 0 Comments
  • 30 Views
Business

Customer loyalty combined with automated marketing makes your business grow

Customer loyalty is all about repeat positive interactions between a customer and a favorite business or brand. It shows that customer loyalty is something earned by providing your customers with an excellent experience. Every transaction or interaction with a customer offers you a chance to build a strong and lasting relationship to bring them back […]

SEO

10 Effective Ways To Boost Your Sales

Online and walk-in stores are successful only when they are increasing their sale ratio in a specified amount of time. There are unlimited online channels that help to lift the sale of a business. Companies and brands trust agencies; one example is New York best SEO agency which solely works on the sale ratio elevation […]

Business Finance

The Hidden Truth about Startup and Entrepreneurship

More and more people are leaving their 9-5 jobs to embark on their own entrepreneurial journey. But the path to success is not (and will never be) an easy one. If you’re 100% committed to founding your own startup, there are some important facts you should know. Many people jump into business thinking that they […]

Business IT

5 Features Your Call Center Must Have

Everyone knows how important it is to have a customer service call center in a company. Not only does it help improve the productivity and the effectiveness of each phone call, it also helps build strong relationships with potential and future clients. With the arrival of new technologies and the use of cloud computing, we […]

  • guest
  • 16 July, 2019
  • 0 Comments
  • 17 Views
Business

5 Tips for Achieving Great Customer Success

While acquiring new customers is important to business growth, how you engage with those customers you have can increase revenue and provide new opportunities for growth and expansion. It’s important to use a customer success software platform that allows you to improve on those efforts. In addition to having a successful marketing and sales team, […]

Business

Dynamic Pricing: When Should Retailers Bother?

Dynamic pricing is now a widespread practice, even marketplace sellers are using such tools. However, is constant price changes a good thing? Is it a sustainable retail strategy, does it really appeal to customers? What is Dynamic Pricing Dynamic Pricing is the strategy of implementing constant price changes throughout the day in response to various […]

  • guest
  • 18 January, 2019
  • 0 Comments
  • 10 Views
Business

Blockchain Technology has Reached VOCO’s Chat Platform

VOCO’s Chat platform is a breath of fresh air in the marketing industry, as it uses “word of mouth” to improve customer interactions. Put simply, it automatically communicates with customers after they interact with a business, for example after a purchase. Now, they have boosted the service with another useful feature: the adoption of the […]

Miscellaneous

4 Ways to Build Consistent Customer Relations

Companies and brands love loyal customers. Obviously, you want to keep the number of defections as low as possible. Customers however, are fickle. They shop with different brands and businesses. They evaluate offers from different brands and opt for the ones that appeal to them the most. Businesses know that selling to the customers you […]

  • guest
  • 25 July, 2018
  • 0 Comments
  • 30 Views
Miscellaneous

Benefits of Customer Loyalty That Businesses Love

With the increasing competition in today’s world, running a successful online business or offline business has now become a tough task for every businessperson. Right from the product manufacturing to selling it in the market; every stage has always been challengebusinesspersons who are brave enough to work on their terms. When you sell a product […]

  • guest
  • 28 February, 2018
  • 0 Comments
  • 27 Views
Audio and Video

Future of IVR: An approach towards Customer Self-Support

Interactive voice response is a software which allows the system to interact with humans through the use of voice and tons recorded via a keyboard. In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR […]

  • sunit
  • 30 January, 2018
  • 0 Comments
  • 12 Views
Science

How to Create a Powerful Customer Experience Strategy

You probably have a good idea what it is like to deal with an infuriated customer – either you were one yourself or you were on the other side, politely smiling and nodding. “The customer is king” is an old business saying that seems tailored to the customer service branch of marketing. The fact of […]

  • guest
  • 31 May, 2017
  • 0 Comments
  • 26 Views