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Chatbot Technology: Everything You Need to Know

If you’ve been on the internet for the past couple of years, you probably already have some experience dealing with chatbot technology. Chatbots are software apps designed to serve as a customer’s first touchpoint with a brand. They are usually found on e-commerce websites, initiating interactions with potential customers. It’s been clear since their introduction […]

Apps Engineering

Chatbot Flexibility: How Different Are Chatbots from One Another and Why?

Some more advanced than others, chatbots have become synonymous to AI, machine learning, natural language processing, and contextual awareness. As such, digital assistants are facilitating our everyday lives, helping businesses thrive across sectors and industries, and making breakthroughs in medicine, education, and technology. But not all of them are created equal. According to some field […]

Internet

How to make your Facebook chatbot charming [Infographic]

So you’ve realized your business needs a Facebook chatbot. It makes sense. There are well over a billion Messenger users these days, and they’re reached by over 300,000 chatbots. They not only save businesses a whole lot of money by automating responses to questions that companies know they’re going to receive, but they make money […]