Techno FAQ

Troubleshooting

8 ways to automate your IT service desk

On a Monday morning, Adam, a help desk technician greets everyone at office refreshingly and opens his laptop. Once he logs into his service desk software, he is bombarded with un-categorized incidents with neither priority set nor technician assigned. Before even glancing at the incidents properly, he is in a great desperation to categorize incidents, […]

Mobile devices PC

Tablet device evolution: a visual round up

A tablet device or more specifically a tablet computer, is larger than a personal digital assistant (PDA) and smaller than a desktop or laptop, and is intended to be operated by means of a touch screen or a pen input. Tablet devices have proved to be a very important turning point in the mobile device […]

PC

Windows 8 – A Life In Metro

INTRODUCTION Welcome to a life in Metro, a review for Windows 8, Microsoft’s newest and prettiest operating system to date, when we think of Windows (the pc OS that is) we think of Windows 7 or XP but this is something new…   LOOKS This UI is very well known now as “Metro” it has been […]